The directors of Grendell Windows got together because they heard
many stories from disgruntled installers of poor quality products
and workmanship from fabricators who didn't really seem to understand
their needs. All to often the story went "Its fine if you get
it right first time but rectifying faults takes far too long and
costs time and money".
Grendell Windows has been formed to address their needs, but the
directors are realistic and know that it's a competitive market
place out there, so the focus is on good quality products and services
at keen prices made possible through firm financial controls and
a realistic view on margins.
They are looking for long term relationships with loyal customers,
not just a way of making a fast buck.